the missing ingredient when greeting church visitors

First impressions are significant to people looking for a church. A church often has one shot to help a guest feel welcomed and wanted. While most churches have designated greeters who have big hearts and good intentions, there’s one thing that they often miss doing. Congregants can miss this simple yet significant step, as well.

While visiting a dozen different churches while Derek was on sabbatical, there was a common theme between them all: each one greeted us in some way, shape, or form. It’s the degree to which we felt welcomed that varied.

Here are our reflections:

First, we were impressed when random congregation members talked to us instead of only the greeters.

Second, while we noticed that most greeters said “hi” and asked us our names, very few told us their names. So while I’d say that we were greeted, there was a piece missing. The element that was lacking was the feeling of a mutual connection.

From our experience, the advice would be: next time you see someone new at your church, do say hi. Ask them their name(s) and a little about them. But don’t let it end there. Tell the guest your name and something about you. This can be how long you’ve been attending your church, where you work, etc. Remember, connection is a two-way street. Telling a guest a little about you can go a long way in their leaving feeling connected.

To all those serving in the role of church greeter – you’re awesome. You are needed and very important. You hold one, if not the most, important volunteer position in your church. Keep up the good work! But remember, next time you talk to someone new at your church, don’t forget to tell the guest your name and something about you. By doing this you’ll not only be friendly but you’ll also be personable. You’re also more likely to stand out in their memory.

Being intentional about not only greeting but also connecting with guests at your church is mega-important. It’s the missing ingredient in many churches, but when it’s present it’s oh so sweet. Aiming for connection instead of friendliness helps first-time guests want to come back for a second visit and more.